Terms & Conditions
Booking & Deposit
To confirm your reservation we need complete name, address, and telephone number of each guest. You will receive a confirmation by email. Depending on the length of the stay a minimum deposit of $200 (maximal $500) is due within 7 (seven) days of booking to confirm your Te Koru vacation rental reservation. It will be refunded on the day of your departure as long as no damages or charges are incurred. Any long distance phone charges, unreturned keys, loss or damage to the Te Koru rental property can be deducted from your deposit.
The rental fee is due 30 days before commencement of the rental. We have bank accounts in New Zealand, Germany, and the USA.
All cancellations must be made in writing.
- Reservations canceled prior to 90 days of check-in, will forfeit a $100.00 cancellation fee.
- Reservations canceled within 60 to 90 days of check-in, will forfeit a $200.00 cancellation fee.
- Reservations canceled within 30 to 60 days of check-in, will forfeit the entire deposit.
- Reservations canceled within 30 to 14 days of check-in, will forfeit 50% of the rental fee.
- Reservations canceled within 14 days of check-in, will forfeit 100% of the rental fee
If any part of your reservation is cancelled once you check in you will incur a $150.00 charge as well as lose your deposit. Refunds will not be given for late arrivals or early departures.
Check-in & Check-out Times
Check-out time is 10:00, check-in is 15:00.
Smoking is not permitted except in the garden at a distance of at least 3 meters from the house.
No parties/functions within the rental property. Please be considerate and keep the noise down especially after 22:00 hours.
Guest are responsible to leave the apartment in tidy condition. If the apartment is left untidy we may charge an extra clean fee of between $20 and $60.
a) Notify us of any defects or problems.
b) Use the unit as a place to live; you may not use it for any film-making, photo shoots, unlawful, improper, or offensive purpose.
c) No parties/functions within the rental property
e) No animals/pets allowed in the unit or on the property
f) No smoking within the unit.
g) No shoes to be worn within the unit
h) Please obey all house rules posted in unit.
Cancellation or early departure does not warrant any refund of rent.
We will provide and maintain appliances. We will not be liable for interruption of these services that is beyond our control. We will also not be responsible for interruption electricity, water, or gas beyond our control. You may not end this agreement because of these interruptions. Please promptly notify us of any problems and we will take care of them within 36 hours.
Landlord Entering the Property
In case of an emergency, we reserve the right to enter at anytime for the purpose of safe keeping or prevention of further damage. Note: Please notify us if you will be absent from the property for more than 2 days.
Termination of Lease
If the tenant repeatedly violates these terms and conditions the landlord may terminate the lease unilaterally and the guest has to leave the apartment immediately. A claim for refund of the rent does not exist.